Privacy Policy & Anonymity Guarantee
🔒 Our Anonymity Commitment
Your individual survey responses are never shown to your employer, sponsor, or administrators. We use research-grade anonymity protection with minimum sample thresholds to ensure your honest feedback cannot be identified.
What Your Sponsor Can See:
- ✅ That you completed the survey (completion status only - needed for campaign management)
- ✅ When you completed it (timestamp - for tracking progress)
- ✅ Team aggregate metrics (when 3+ people have responded - for anonymity)
- ✅ Organizational trends and insights (averages, alignment scores, domain summaries)
What Your Sponsor NEVER Sees:
- ❌ Your individual answers to any question
- ❌ Your personal Steradian Score
- ❌ Your response patterns or tendencies
- ❌ How you answered compared to teammates
- ❌ Any data that could identify your specific responses
Min-N Anonymity Protection:
Organizational analytics and insights are only displayed when 3 or more team members have completed surveys. This prevents individual responses from being identified through process of elimination.
Example: With only 2 responses, a sponsor could deduce "If team average is 80 and I scored 85, the other person must have scored 75." With 3+ responses, this deduction becomes impossible, protecting everyone's privacy.
Data Quality Assurance:
Steradian employs industry-standard statistical quality controls to ensure accurate organizational insights, including:
- Detection of response patterns that may indicate survey fatigue or rushed completion
- Statistical weighting to improve aggregate metric accuracy
- Confidence intervals and reliability indicators
These quality indicators are used only to improve the accuracy of aggregate metrics and are never used to judge individual respondents or shared with employers.
Information We Collect
Steradian collects the following types of information:
Account Information:
- Name and email address (required for account creation)
- Company name and title (optional, for organizational context)
- Phone number (optional, for account recovery)
- Password (encrypted and never stored in plain text)
Survey Responses:
- Your responses to organizational alignment assessment questions
- Perceptions of current and future organizational capabilities
- Response timestamps and completion status
Usage Data:
- Login timestamps and session information
- Page views and feature usage (for platform improvement)
- IP address and browser information (for security and analytics)
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide organizational alignment assessment services and generate insights
- Account Management: To create and manage your account, authenticate logins, and provide customer support
- Aggregate Analytics: To calculate organizational insights, alignment scores, and trends (only when 3+ responses are available)
- Platform Improvement: To improve our services, fix bugs, and enhance user experience
- Security: To detect and prevent fraud, abuse, and unauthorized access
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:
- With Your Organization: Aggregate, anonymized insights (requiring 3+ responses) are shared with your organization's sponsor or administrator
- Service Providers: We may share data with trusted third-party service providers who assist in operating our platform (e.g., cloud hosting providers, email service providers, database hosting services), subject to strict confidentiality agreements and data processing agreements that comply with applicable data protection laws
- Legal Requirements: We may disclose information if required by law, court order, government regulation, or to protect the rights, property, or safety of Steradian, our users, or others
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, subject to the same privacy protections set forth in this policy
- With Your Consent: We may share information when you have explicitly consented to such sharing
We never share individual survey responses with your employer, sponsor, or any third party.
Data Breach Notification
In the event of a data breach that compromises your personal information, we will:
- Investigate the breach promptly and take steps to contain and remediate it
- Notify affected users within 72 hours of becoming aware of the breach (as required by applicable law)
- Notify relevant regulatory authorities as required by applicable data protection laws
- Provide clear information about what information was affected and what steps we are taking
- Provide guidance on steps you can take to protect yourself
Notifications will be sent to the email address associated with your account. If you have concerns about a potential data breach, please contact us immediately at security@steradiansurvey.com.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can access and review your account information at any time through your profile settings
- Correction: You can update or correct your account information through your profile settings
- Deletion: You can request deletion of your account and associated data by contacting us at privacy@steradiansurvey.com
- Data Portability: You can request a copy of your data in a machine-readable format
- Opt-Out: You can opt out of non-essential communications (marketing emails) while still receiving important service notifications
Note: If you request account deletion, we will remove your personal information, but aggregate organizational insights that have already been shared with your organization may remain (as they are anonymized and cannot identify you).
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes. Aggregate, anonymized organizational insights may be retained longer for research and analytical purposes.
Data Security
We implement industry-standard security measures to protect your information:
- Encryption in Transit: All data transmitted between your browser and our servers is encrypted using HTTPS/TLS
- Encryption at Rest: Database and stored data are encrypted at rest
- Access Controls: Strict access controls limit who can view data, with role-based permissions
- Password Security: Passwords are hashed using bcrypt and never stored in plain text
- Security Monitoring: Regular security audits, monitoring, and incident response procedures
- Account Protection: Account lockout after failed login attempts, password expiration for administrators
- No Data Sales: We never sell or share your personal data with third parties for marketing purposes
Research Foundation:
Our anonymity practices follow academic research standards:
- Tourangeau & Yan (2007) - Survey anonymity and response honesty
- Podsakoff et al. (2003) - Common method biases in organizational research
- American Association for Public Opinion Research (AAPOR) - Survey research guidelines
✅ Your Guarantee
Steradian guarantees that your individual survey responses will never be shown to your sponsor, manager, or administrator. We only display aggregate, anonymized insights that require a minimum of 3 responses to protect your identity. This commitment is backed by our Terms of Service and enforced through technical safeguards.
International Data Transfers
Steradian is operated from the United States. If you are located outside the United States, please be aware that information we collect may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the United States. We take appropriate measures to ensure your information receives an adequate level of protection.
Children's Privacy
Steradian is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@steradiansurvey.com and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our Service. These technologies help us:
- Maintain your session and authenticate your identity
- Remember your preferences and settings
- Analyze Service usage and performance
- Provide security features
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Service. For more information about our use of cookies, please contact us at privacy@steradiansurvey.com.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Officer: privacy@steradiansurvey.com
Security Concerns: security@steradiansurvey.com
Data Protection Officer (if applicable): dpo@steradiansurvey.com
Mailing Address: [Company Name], [Street Address], [City, State ZIP Code], United States
Note: If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection authority if you believe we have violated applicable data protection laws.